{"id":132,"date":"2026-07-25T14:58:04","date_gmt":"2026-07-25T12:58:04","guid":{"rendered":"https:\/\/shop.smsvaga.com\/uslovi-kupovine\/"},"modified":"2026-07-27T10:40:26","modified_gmt":"2026-07-27T08:40:26","slug":"uslovi-kupovine","status":"publish","type":"page","link":"https:\/\/shop.smsvaga.com\/en\/uslovi-kupovine\/","title":{"rendered":"Terms of purchase"},"content":{"rendered":"<p>Ovi uslovi va\u017ee za svaku kupovinu preko internet prodavnice <strong>shop.smsvaga.com<\/strong>. Poru\u010divanjem robe potvr\u0111ujete da ste ih pro\u010ditali i da ih prihvatate.<\/p>\n<h2>Podaci o prodavcu<\/h2>\n<table>\n<tbody>\n<tr>\n<td>Poslovno ime<\/td>\n<td><strong>OPTICAL d.o.o.<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Adresa<\/td>\n<td>Vladimira \u0106orovi\u0107a 22, 37000 Kru\u0161evac, Srbija<\/td>\n<\/tr>\n<tr>\n<td>PIB<\/td>\n<td>106489673<\/td>\n<\/tr>\n<tr>\n<td>Mati\u010dni broj<\/td>\n<td>20613416<\/td>\n<\/tr>\n<tr>\n<td>\u0160ifra delatnosti<\/td>\n<td>6110 \u2014 Telekomunikacije<\/td>\n<\/tr>\n<tr>\n<td>E-mail<\/td>\n<td><a href=\"mailto:smsvaga@gmail.com\">smsvaga@gmail.com<\/a><\/td>\n<\/tr>\n<tr>\n<td>Telefon<\/td>\n<td><a href=\"tel:+3816441447899\">064\/144-7899<\/a><\/td>\n<\/tr>\n<tr>\n<td>Internet prodavnica<\/td>\n<td>shop.smsvaga.com<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2>Roba i cene<\/h2>\n<p>Sve cene su iskazane u dinarima. Uz svaku cenu prikazan je iznos <strong>bez PDV-a<\/strong> i iznos <strong>sa ura\u010dunatim PDV-om<\/strong> od 20%. Cena koju pla\u0107ate je cena sa PDV-om.<\/p>\n<p>Tro\u0161kovi isporuke nisu ura\u010dunati u cenu proizvoda i prikazuju se odvojeno pri zavr\u0161etku porud\u017ebine.<\/p>\n<p>Zadr\u017eavamo pravo izmene cena. Za ve\u0107 primljene porud\u017ebine va\u017ei cena koja je bila istaknuta u trenutku poru\u010divanja.<\/p>\n<p>Fotografije proizvoda su informativnog karaktera. Trudimo se da svi podaci budu ta\u010dni, ali ne mo\u017eemo garantovati da su svi opisi i slike u svakom trenutku potpuno a\u017eurni.<\/p>\n<h2>Poru\u010divanje<\/h2>\n<p>Porud\u017ebinu mo\u017eete poslati preko internet prodavnice, telefonom ili e-mailom. Po prijemu porud\u017ebine \u0161aljemo vam potvrdu na e-mail sa specifikacijom robe, cenom i tro\u0161kovima isporuke.<\/p>\n<p>Ugovor o prodaji smatra se zaklju\u010denim kada primite na\u0161u potvrdu porud\u017ebine.<\/p>\n<p>Zadr\u017eavamo pravo da odbijemo porud\u017ebinu ako roba nije dostupna, ako podaci za isporuku nisu potpuni, ili ako je do\u0161lo do o\u010digledne gre\u0161ke u ceni.<\/p>\n<h2>Pla\u0107anje<\/h2>\n<ul>\n<li><strong>Pouze\u0107em<\/strong> \u2014 pla\u0107ate kuriru gotovinom pri preuzimanju po\u0161iljke.<\/li>\n<li><strong>Uplatom na ra\u010dun<\/strong> \u2014 na osnovu predra\u010duna koji \u0161aljemo e-mailom. Robu \u0161aljemo po evidentiranoj uplati.<\/li>\n<\/ul>\n<p>Za kupce iz inostranstva pla\u0107anje se vr\u0161i na devizni ra\u010dun, po prethodnom dogovoru.<\/p>\n<h2>Isporuka<\/h2>\n<p>Isporuka se vr\u0161i kurirskom slu\u017ebom na teritoriji Republike Srbije. Rokovi i cene navedeni su na stranici <a href=\"\/en\/dostava-i-placanje\/\">Dostava i pla\u0107anje<\/a>.<\/p>\n<p>Isporuka u inostranstvo je mogu\u0107a uz prethodni dogovor. Sve carinske da\u017ebine i takse u zemlji isporuke snosi kupac.<\/p>\n<h2>Ra\u010dun<\/h2>\n<p>Uz svaku po\u0161iljku dobijate ra\u010dun. Ra\u010dun mo\u017ee biti dostavljen i elektronskim putem, na e-mail adresu koju ste naveli pri poru\u010divanju.<\/p>\n<h2>Pravo na odustanak<\/h2>\n<p>Kao potro\u0161a\u010d imate pravo da u roku od <strong>14 dana<\/strong> odustanete od kupovine bez navo\u0111enja razloga. Detalji i obrazac nalaze se na stranici <a href=\"\/en\/pravo-na-odustanak\/\">Pravo na odustanak<\/a>.<\/p>\n<h2>Saobraznost i reklamacije<\/h2>\n<p>Odgovaramo za saobraznost robe u periodu od <strong>2 godine<\/strong> od dana kupovine. Postupak reklamacije opisan je na stranici <a href=\"\/en\/reklamacije\/\">Reklamacije<\/a>.<\/p>\n<h2>Za\u0161tita podataka<\/h2>\n<p>Va\u0161e li\u010dne podatke obra\u0111ujemo u skladu sa <a href=\"\/en\/politika-privatnosti\/\">Politikom privatnosti<\/a>.<\/p>\n<h2>Re\u0161avanje sporova<\/h2>\n<p>Nastojimo da svaki nesporazum re\u0161imo dogovorom. Ako to nije mogu\u0107e, potro\u0161a\u010d ima pravo da podnese predlog za vansudsko re\u0161avanje spora telu upisanom u listu Ministarstva nadle\u017enog za poslove trgovine, u skladu sa Zakonom o za\u0161titi potro\u0161a\u010da.<\/p>\n<p>Za sporove koji se ne re\u0161e sporazumno nadle\u017ean je stvarno nadle\u017eni sud u Kru\u0161evcu.<\/p>\n<h2>Izmene uslova<\/h2>\n<p>Zadr\u017eavamo pravo izmene ovih uslova. Za svaku porud\u017ebinu va\u017ei verzija uslova koja je bila objavljena u trenutku poru\u010divanja.<\/p>\n<p><em>Poslednja izmena: jul 2026.<\/em><\/p>","protected":false},"excerpt":{"rendered":"<p>Uslovi kupovine u prodavnici SMSVAGA \u2014 poru\u010divanje, cene, PDV, na\u010dini pla\u0107anja i isporuka. Podaci prodavca OPTICAL d.o.o. Kru\u0161evac.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-no-title","meta":{"_smsvaga_en_naziv":"Terms of purchase","_smsvaga_en_kratki":"","_smsvaga_en_opis":"<!-- wp:paragraph -->\n<p>These terms apply to every purchase made through the online shop shop.smsvaga.com. By placing an order you confirm that you have read and accepted them.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Seller details<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:table -->\n<figure class=\"wp-block-table\"><table><tbody><tr><td>Company name<\/td><td>OPTICAL d.o.o.<\/td><\/tr><tr><td>Address<\/td><td>Vladimira \u0106orovi\u0107a 22, 37000 Kru\u0161evac, Serbia<\/td><\/tr><tr><td>Tax number (PIB)<\/td><td>106489673<\/td><\/tr><tr><td>Company number<\/td><td>20613416<\/td><\/tr><tr><td>Activity code<\/td><td>6110 \u2014 Telecommunications<\/td><\/tr><tr><td>E-mail<\/td><td>smsvaga@gmail.com<\/td><\/tr><tr><td>Phone<\/td><td>+381 64 144 7899<\/td><\/tr><tr><td>Online shop<\/td><td>shop.smsvaga.com<\/td><\/tr><\/tbody><\/table><\/figure>\n<!-- \/wp:table -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Goods and prices<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Prices on the English version of the shop are shown in euros and are <strong>free of VAT<\/strong> \u2014 sales outside Serbia are exempt from Serbian VAT as exports.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Shipping is not included in the product price and is shown separately before you complete the order. Any import duty, VAT or customs handling charged in the country of delivery is separate and is paid by the buyer.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>We reserve the right to change prices. For orders already received, the price displayed at the time of ordering applies.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Product photographs are for illustration. We take care that all information is accurate, but we cannot guarantee that every specification is free of error. If an item you receive differs from its description, please contact us.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Placing an order<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>The contract of sale is concluded when you receive our order confirmation.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>We reserve the right to decline an order if the goods are unavailable, if the delivery details are incomplete, or if there has been an obvious error in the price.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Payment<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Orders from outside Serbia are paid by <strong>bank transfer<\/strong>. After the order we send a proforma invoice with our IBAN and SWIFT details. The goods are dispatched once the payment reaches our account.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Cash on delivery is available for domestic orders within Serbia only.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Delivery<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>We ship across Europe through Post of Serbia \u2014 the Post-export service \u2014 with regular export customs clearance, or with another carrier where that suits the shipment better. Times and costs are set out on the <a href=\"\/en\/dostava-i-placanje\/\">Delivery and payment<\/a> page.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Invoice<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>An invoice is supplied with every shipment. It may also be sent electronically, to the e-mail address given when ordering.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Right of withdrawal<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>As a consumer you have the right to withdraw from the purchase within 14 days without giving a reason. Details and the withdrawal form are on the <a href=\"\/en\/pravo-na-odustanak\/\">Right of withdrawal<\/a> page.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Conformity and complaints<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>We are liable for conformity of the goods for 2 years from the date of purchase. The complaints procedure is described on the <a href=\"\/en\/reklamacije\/\">Complaints<\/a> page.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Data protection<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>We process your personal data in accordance with our <a href=\"\/en\/politika-privatnosti\/\">Privacy policy<\/a>.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Resolving disputes<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>We aim to settle any misunderstanding by agreement. Where that is not possible, the courts of Kru\u0161evac, Serbia have jurisdiction, and Serbian law applies.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you are a consumer resident in the European Union, mandatory consumer protection rules of your country of residence continue to apply to you, and this clause does not take those rights away.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Changes to these terms<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>We reserve the right to change these terms. The version published at the time of ordering applies to that order.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Last updated: July 2026.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:separator -->\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n<!-- \/wp:separator -->\n\n<!-- wp:paragraph {\"fontSize\":\"small\"} -->\n<p class=\"has-small-font-size\"><em>This English text is a translation provided for convenience. The Serbian version of this page is the binding one \u2014 in case of any discrepancy, the Serbian text prevails.<\/em><\/p>\n<!-- \/wp:paragraph -->\n","footnotes":""},"class_list":["post-132","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/shop.smsvaga.com\/en\/wp-json\/wp\/v2\/pages\/132","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shop.smsvaga.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shop.smsvaga.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shop.smsvaga.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shop.smsvaga.com\/en\/wp-json\/wp\/v2\/comments?post=132"}],"version-history":[{"count":2,"href":"https:\/\/shop.smsvaga.com\/en\/wp-json\/wp\/v2\/pages\/132\/revisions"}],"predecessor-version":[{"id":196,"href":"https:\/\/shop.smsvaga.com\/en\/wp-json\/wp\/v2\/pages\/132\/revisions\/196"}],"wp:attachment":[{"href":"https:\/\/shop.smsvaga.com\/en\/wp-json\/wp\/v2\/media?parent=132"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}